GES combines the role of concierge, relationship and hotel ambassador. Thanks to his presence at Hotel St. Bruno, you will feel special,
and your needs will be individually considered and fulfilled.

individual approach

personalized stay

greater satisfaction

unique experiences

If you care about an exceptional stay and want every moment in our hotel to be tailored to your needs, we invite you to contact our Guest Experience Specialist! Thanks to direct cooperation, you can be sure that every request of yours will be fulfilled, or even anticipated.

  • Do you have special wishes regarding the room, culinary preferences, or other expectations?
    I am here to fulfill them.
  • Do you want your stay to be full of unforgettable moments, e.g., a special gift on your birthday or anniversary? I will take care of it.

Kamil Świderski - Guest experience specialist

517 246 792 ges@hotelstbruno.pl

  • Assistance with reservations: booking tickets for cultural events, booking a table at a restaurant, organizing transport, booking accommodation
  • Handling special requests: ordering gifts, looking for lost luggage, organizing visits for special people
  • Making everyday matters easier: taking care of minor matters, e.g. delivering parcels, taking care of formalities, helping with vehicle breakdowns, purchasing local products
  • Ensuring comfort and safety: ensuring safety in the event of an emergency, assistance in the event of a breakdown, organizing roadside assistance.
  • Travel assistance: organizing transport to and from the airport, booking tickets, helping with planning trips
  • Personalized Service
    What does it mean? You can count on an individual approach and assistance in planning your stay – from booking a table at the restaurant to recommending local attractions.

  • Seamless Contact
    Always on site? Indeed! You have easy access to a specialist who knows the hotel inside out, and the possibility of quick communication guarantees almost immediate solutions to any needs and problems.

  • Exclusive Recommendations
    What sets us apart? Thanks to close relations with you even before the planned arrival, the GES will present you with local attractions and events.

  • Increased Comfort and Convenience
    The specialist takes care of every detail of your stay, helping with organizing transport, reservations, and also fulfilling special requests, resulting in a stress-free and comfortable stay.

  • Assistance in Creating Unique Memories
    Whether organizing a romantic candlelight dinner or personalized tours, the experience specialist will help create unforgettable memories and moments.

  • Enhanced Sense of Luxury
    Thanks to close relationships, the specialist is aware of your preferences and expectations, allowing for the creation of an atmosphere of luxury and comfort where you can feel truly special.

  • Trust and Long-term Relationship
    Our offer does not end with one stay. With the help of the experience specialist, you can count on building long-term, trust-based relationships, making the hotel a place you always want to return to.

It was great

The hotel is excellent! Very good location, close to all attractions, the rooms are large and clean, intimate spa area. Very good playroom for children. Breakfasts are also very good, you can find a variety of dishes, traditional, regional, and also something for the little ones. Service at the highest level! I would especially like to highlight the work of Mr. Kamil, he is an employee of the caliber of the best world hotels (and sometimes even there it is hard to find such commitment)! Thank you for a great stay and best regards!

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