GEM combines the role of concierge, relationship and hotel ambassador. Thanks to his presence at Hotel St. Bruno, you will feel special,
and your needs will be individually considered and fulfilled.
Trust
and long-term relationship
If you care about an exceptional stay and want every moment in our hotel to be tailored to your needs, we invite you to contact our Guest Experience Manager! Thanks to direct cooperation, you can be sure that every request of yours will be fulfilled, or even anticipated.
Kamil Świderski - Guest Experience Manager
Personalized Service
What does it mean? You can count on an individual approach and assistance in planning your stay – from booking a table at the restaurant to recommending local attractions.
Seamless Contact
Always on site? Indeed! You have easy access to a manager who knows the hotel inside out, and the possibility of quick communication guarantees almost immediate solutions to any needs and problems.
Exclusive Recommendations
What sets us apart? Thanks to close relations with you even before the planned arrival, the GEM will present you with local attractions and events.
Increased Comfort and Convenience
The manager takes care of every detail of your stay, helping with organizing transport, reservations, and also fulfilling special requests, resulting in a stress-free and comfortable stay.
Assistance in Creating Unique Memories
Whether organizing a romantic candlelight dinner or personalized tours, the experience manager will help create unforgettable memories and moments.
Enhanced Sense of Luxury
Thanks to close relationships, the manager is aware of your preferences and expectations, allowing for the creation of an atmosphere of luxury and comfort where you can feel truly special.
Trust and Long-term Relationship
Our offer does not end with one stay. With the help of the experience manager, you can count on building long-term, trust-based relationships, making the hotel a place you always want to return to.
It was great
The hotel is excellent! Very good location, close to all attractions, the rooms are large and clean, intimate spa area. Very good playroom for children. Breakfasts are also very good, you can find a variety of dishes, traditional, regional, and also something for the little ones. Service at the highest level! I would especially like to highlight the work of Mr. Kamil, he is an employee of the caliber of the best world hotels (and sometimes even there it is hard to find such commitment)! Thank you for a great stay and best regards!
Kamil, The Guest Service Relationship Manager is exceptional. Makes you feel so welcomed and has incredible attention to detail. Made the stay so enjoyable and pleasant. The hotel is very unique, has a good restaurant and spa. Totally recommend staying there